Policy

Thank you for your interest in our catering services. We look forward to being a part of your event. The following information will be helpful in planning your function.

Catering isn’t just about serving food – it’s about orchestrating an event. To serve you in the best possible manner, we ask that you give us a 72 hour notice for your catered event. We understand last minute orders occur and as always we will do our absolute best to accommodate your catering and event needs. For orders needed within a 72 hour time frame, please contact us directly.

We have put together a menu that in most cases will meet your needs. However, each catering is unique and we can customize a menu that meets all of your special requests. Our culinary staff takes great pride in all they do and will ensure that you get the freshest ingredients and the highest quality products available. Each catering will include all required essentials i.e. napkins, utensils, plates, etc.

Modifying your order – You can modify your order on the catering website up to the order lead time for that menu. After that time, modifications to orders must be called in to the manager to assure we can meet your requests.

Delivery – We will deliver to the location you specified and pick up at the time requested. If you have a last minute room change, please contact the manager immediately so we can make the appropriate changes.

Cancellation Policy - To avoid being charged, cancellations or changes to catering orders must be made up to 24 hours prior to the event.

Payment Terms – Legacy Zebra – please use cost center

Enterprise Guest – please use credit card

HOURS OF SERVICE

Regular Catering Hours are from 7:00 am to 2:00 pm

Café Hours are 7:00 am to 1:30 pm

Office Hours are 6:00 am to 2:00 pm Monday – Friday, therefore, orders placed late Friday or over the weekend will not be received in our office until Monday morning. Your order is not confirmed until we have contacted you to arrange for delivery and confirm your event information.

For assistance with all of your catering needs, please contact us or email us.

Thank you,

The Zebra Café Management Team